Where do we source out our ingredients?
We source out our meat/organs within Alberta except for the Atlantic salmon. Salmon are from British Columbia.
Where are our products made?
Our products are home made. We built a smoke house where we smoke all our treats. We do not mass produce. All treats are made by hand with lots of love and care from cutting, smoking, and packing.
How do we keep the freshness of our treats?
We do not use preservatives, and so because of this we have a shorter shelf life. We can rest assured our treats are fresh since we make them in smaller batches. We have a “freeze date” on each bag. Once you opened the treats they MUST BE REFRIGERATED. They can stay up to 4 weeks in the fridge. If an UNOPENED bag reaches its “freeze date”, then it needs to be freeze and it is good for up to a year. Unopened treats must also be kept in a cool dry place, no direct sunlight.
Do we have a return policy?
We guarantee a full replacement of our treats should it have manufacturing error or defects or go bad before our “freeze date”.